We visited Salano Way Auto Repair for the first time and were genuinely impressed. Our 2014 Ford F 150 had a rearview camera issue, so we left it for evaluation. Not only did they diagnose the problem, but they performed a full, assessment of the entire vehicle.
Their rating system (green/yellow/red) is incredibly helpful, and they include estimated costs for each item. Once the review is complete, they send everything by text and email so you can easily choose what you want them to work on, whether it’s just the original issue or any of the additional items they found.
Owner Ken Fritzberg Jr. and Service Advisor Adam Gibney were professional, friendly, and patient with all our questions. There was absolutely no pressure or upselling, just honest explanation.
Family owned since 1984, and their dedication came through in their work and in the way they treated us. They also offer shuttle service, which is a great bonus. Great guys, great service. We’re confident we’ve found our forever auto repair shop.
Dear Nora, thank you for visiting Solano Way Auto Repair! We're thrilled to hear about your positive experience with our team. We always strive to ensure our customers feel comfortable and informed throughout the entire process. We're glad that our assessment process and communication methods resonated with you. Your kind words mean the world to us, and we look forward to taking care of all your future automotive needs. Thank you for choosing us as your forever auto repair shop!
- Solano Way Auto Repair